Return Policy on all Home Decor products

If you are not fully satisfied within 14 days of the delivery date, please return your order to us. Send an email to thehomedecorsolution@gmail.com and we will assign you a Return Authorization Number (RAN) which allows us to keep track of the return.

Note: We will not accept returned packages if an RAN has not been assigned to the order. If you return a package without having an RAN attached, the package will be denied and returned to you and all associated costs will be your responsibility.

The returned product must be new and unused condition, in the original box with all the documentation, parts and accessories to insure full credit. "New and unused" means sale-able condition. We cannot accept returns for an item with any indications that it has been used.

Return shipping costs are your responsibility unless the item is damaged or defective.

All returns are subject to a 20% restocking fee and must be returned within 2 weeks (14 days) after receiving the item. If you have any questions about the restocking fee as it pertains to your order please contact us before we ship the product as once it leaves the warehouse we have incurred our cost.

If you have any questions about this policy, please feel free to contact us via e-mail at thehomedecorsolution@gmail.com

Note: Shipping charges cannot be refunded

Please allow us 7-10 days once we have received your return to process and credit your credit card.

Damaged or Defective Items

If your order arrives at your door damaged, broken or defective, we will either accept the return and credit your card, or send you a replacement at no charge.

Credit and Return Time

Please give us some time to process your return/exchange. It takes about 10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects that your credit card has been credited.

All refunds granted are for the purchase price of the product only and can only be issued to the credit card used at purchase.

Canceling Your Order

If you have placed an order and would like to cancel it, please let us know at thehomedecorsolution@gmail.com within 12 hours of placing your order to cancel it free of any charges.

Anytime after the 12hours, please email us and we will do our very best to cancel the order before it goes through processing and shipment. There is no guarantee that we will be able to stop it in time.

The Home Decor Solution reserves the right to cancel any order due to pricing changes with manufacturers, pricing errors, omissions, mistakes, or for any other reason. While we make every effort to satisfy our customers and fill every order, occasionally we make a mistake on our website regarding pricing, in stock status of a product, or description.